Privacy Policy

This policy is effective as of 17 March 2024.

Please read this Privacy Statement carefully as it explains how JLDR collects, processes, uses, and shares your information when you use our services, including but not limited to those available at jldr.org.

Your use of our services is subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions. If you do not agree with our Terms of Service or our Privacy Policy, then do not use our services.

Information collected by JLDR

If you are just browsing the website but are not a registered user, we collect some basic information about your navigation of the website that helps improve your experience on our website, such as your browser type, language preference, referring site, the date and time of your visit, and an Internet Protocol (IP) address.

When you register for an account or become a donor, we may obtain various types of information from you, including both personal information and non-personal information. Personal information means information that can be used to personally identify you, such as your name, phone number or address, and any other information that would allow someone to personally identify you. We may also collect information that does not personally identify you such as demographic data and data about your online activity. You give your consent to JLDR to collect and use any personal information you provide as part of the user registration process in accordance with this Privacy Policy by (i) registering for a user account on the website and (ii) voluntarily providing us with any of your personal information.

Use of information collected by JLDR

JLDR will use the collected information described above in a manner consistent with this Privacy Policy for the following activities:

• Operate and provide our services, including but not limited to creating user accounts, purchasing services, processing payments, enabling the use of our website and applications, or maintaining the integrity and security of our services. We may share your information with our staff, consultants and advisors, and with trusted third-party business partners that assist us in providing services, or who process data on our behalf. We will share only the information necessary for our business partners to provide their services.
• Communicate with our customers, including but not limited to providing customer support, sending notices about policy or security changes, requesting customer feedback, sharing information about our services, or providing information about other offers.
• Analyze and improve our services, including but not limited to enhancing customer experience, running quality control checks, optimizing or developing new services or services’ features, training our employees or contractors, measuring how customers use or interact with our services, or providing personalized content or relevant marketing.
• Comply with applicable laws, including but not limited to enforcing our Terms of Service, answering legal or regulatory requests, protecting our proprietary rights/intellectual property, or investigating any suspected or actual breach of security or unlawful or prohibited use of our services.

Sharing of information collected by JLDR

JLDR will never share your individual personal information with third parties, other than as set forth below, without your explicit consent. Sharing of the information we collect may occur in a manner consistent with this Privacy Policy under the following circumstances:

• When requested by you. JLDR may share your information, including personal information, with your permission in connection with services you have requested.
• When required by law. We may be required by law to disclose your personal information in response to a subpoena, court order, or a request for cooperation from law enforcement or other governmental agency. Your personal information may be shared when we believe disclosure is necessary in connection with efforts to investigate, prevent, or take other action regarding actual or suspected illegal activity or other wrongdoing, to protect and defend the rights, property or safety of JLDR, our users, or others, or to enforce the Terms of Service or our other agreements or policies.
• Service providers. JLDR uses the services of other companies to help us provide our services to you, including but not limited to donation processing, customer service, data storage, web hosting, analytics and advertising. Our service providers are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Statement and applicable laws.

Third party links and policies

The website may contain links to other websites owned and operated by third parties. These third parties may collect information from you. These third parties and their computer servers may be located in the United States or in other countries. We do not control, and are not responsible for, the privacy and security practices of any third parties. We strongly recommend that you review the privacy and security policies of all third parties to determine how they handle information they may collect about you. To the extent their privacy policies conflict with this Privacy Policy, their privacy policies shall control.

JLDR’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Security

We use reasonable security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access, use and disclosure. However, no system can be completely secure. Therefore, although we take reasonable steps to secure your personal information, we cannot promise or guarantee you that there will never be a breach of security.

Protecting children’s privacy

We do not knowingly collect information from children under the age of 13. Please do not allow children under the age of 13 to provide any information, including but not limited to personally identifiable information, through the website. If we learn that a child under the age of 13 has provided information in violation of our Privacy Policy, we will delete that information as soon as practical.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Statement from time to time in our sole discretion. If we modify this Privacy Statement, we will make a new copy available on our website and notify you by posting a notice on our website or sending a message to the email address associated with your account. You are responsible for reading any such modification. If a change is unacceptable to you, you may stop using our services. Your continued use of the services will be treated as acceptance of the updated Privacy Statement.

How to contact us

If you have any questions about this Privacy Policy or our information handling procedures, please contact us by e-mail at hello@jldr.org