JL;DR

Daily Podcasts Video Research

Tag: Customer Service

0 Gender/Identity Culture

Her name is Rivke. She hates it when people on the phone call her 'sir'

Beth Harpaz in Forward · 20 Feb

Rivke, a woman with a distinctively Jewish name, expresses frustration at being misgendered as 'sir' during phone conversations due to her voice.

0 Communities

Yitzi Fellner // Reliable Office Services

Nesanel Gantz in Ami · 2 Jul 2024

Yitzi Fellner established Reliable Office Services to address the need for affordable part-time administrative help for solopreneurs and startups who cannot afford full-time employees but require assistance with tasks like answering phones, billing, and customer service.

0 Israel Antisemitism

I tried to return a damaged book to Amazon. Instead, I got lambasted for living in Israel

Dan Perry in Forward · 28 Feb 2024

A customer in Tel Aviv tried to return a damaged book to Amazon, but was met with a customer service representative who claimed they only saw Palestine on the map and then abruptly hung up.

0

Continuous Service Guarantee

Moment in Moment · 27 Nov 2023

This text is an explanation of a "Continuous Service Guarantee" for subscriptions to Moment Magazine.

0 Culture Communities

The 16 customers you’ll meet at the Zabar’s lox counter

Forward · 11 Jul 2020

Len Berk, a longtime employee at Zabar's famous lox counter, humorously documents the diverse personalities he encounters in his day-to-day life at the store.

0 Culture Television/Film

“May I help you, Mr. Perlman?” — a lesson from the maestro at the Zabar’s lox counter

Forward · 6 May 2020

Len Berk, a longtime lox slicer at Zabar's, shares his memorable encounter with Itzhak Perlman, the esteemed violinist and regular customer at the iconic New York deli.